Refund & Cancellation Policy

1. Strict No-Refund Policy After Enrollment

At Upraise Learning, we maintain a strict no-refund policy once a student enrolls in and accesses any course content. By enrolling, you agree to this policy.

2. Limited Refund Scenarios

• Scenario 1: Course Cancellation by Upraise Learning
  • ✅ Full refund if we cancel a course before completion
  • ✅ Pro-rated refund if we discontinue after it has started
• Scenario 2: Technical Failure by Upraise Learning
  • ✅ Full refund if access blocked for 7+ consecutive days
  • ✅ Partial refund if outages significantly disrupt learning
• Scenario 3: Material Misrepresentation
  • ✅ Full refund if course differs significantly from advertised

3. Non-Refundable Situations

Absolutely NO refunds for:

• Change of mind after enrollment
• Personal circumstances (time, work, etc.)
• Dissatisfaction with content/teaching style
• Failure to complete or achieve outcomes
• User-side technical issues (internet/device)
• Partial course completion
• Similar content found elsewhere
• Price changes or later promotions

4. Freemium Access (3-Day Cooling-off)

You may preview syllabus and materials for 3 days before purchase. Once purchased, the no-refund policy immediately applies.

5. Course Access & Commitment

6. How to Request Refund (Eligible Only)

1. Verify eligibility (Section 2)
2. Submit request to " "refunds@upraiselearning.com" " with:
   • Full name & registered email
   • Course name & enrollment date
   • Explanation of circumstance
   • Supporting evidence
3. Investigation within 5 business days
4. Approved refunds processed in 10 days (minus fees)

7. Subscription Cancellations

Course Subscriptions: Cancel anytime to stop renewals. No refunds for current period; access continues until end.

Platform Subscriptions: Same no-refund rule applies after access.

8. Technical Issue Resolution

Before refund requests, contact" "support@upraiselearning.com" " for assistance. Allow 48 working hours for resolution. Refunds only if platform-side issues remain unresolved.

9. Legal Compliance

We comply with applicable consumer laws, including India’s" "Consumer Protection Act, 2019, while maintaining our no-refund policy.

10. Policy Acknowledgement

By enrolling, you confirm that you understand and accept this policy. Chargebacks or disputes for non-refundable cases will not be entertained. Exceptions are at Upraise’s sole discretion.

Quick Reference

Contact Information

• Refund Requests (Eligible):" "refunds@upraiselearning.com
• Technical Support:" "support@upraiselearning.com